Support Services

Services available to you which may assist with various issues.

ACT Deafness Resource Centre

Phone: 6287 4393

A community organisation providing information, referral and advocacy for hearing impaired, deaf people.

ACT Migrant and Refugee Settlement Services (MARSS)

Phone: 6248 8577

Email: marss@marss.org.au

Offers assistance to migrants, refugees and humanitarian entrants.

Advocacy for Inclusion

Phone: 6257 4005

Supports people with disabilities in the ACT to assert their rights.

AIDS Action Council

Phone: 02 6257 2855

Counselling and support for LGBTIQ people

A Gender Agenda

Phone: 6162 1924

Supports intersex, trans and gender diverse people.

Canberra Blind Society

Phone: 6247 4580

Provides a range of services for vision impaired or for people who have difficulty seeing.

Canberra Rape Crisis Centre


Hours: 7am to 11pm Monday to Friday

Phone: 6247 2525

Confidential counselling and advocacy for women and children who have experienced any form of sexual violence recently or in the past.

Coronial Counselling

Hours: 9am to 5pm Monday to Friday

Phone: 6122 7191

Email: ACTCCS@rarc.relationships.org.au

The ACT Coronial Counselling Service provides free support and counselling to anyone affected by a death being investigated by the ACT Coroners Court.

Deaf Society

Phone: 02 8833 3611

SMS: 0427 891 774

Provides advocacy, courses for hard of hearing and deaf people, AUSLAN resources and AUSLAN interpreting services.

Domestic Violence Crisis Service

Hours: 7 days / 24 hours service

Phone: 6280 0900

DVCS supports all people affected by domestic/family violence. This includes people who are subjected to violence and abuse and people who use violence and abuse.

Everyman (Formerly Canberra Mens Centre)

Address: Griffin Centre, Genge Street, Canberra Centre

Phone: 6230 6999

Confidential conversations with experienced counsellors focused on men and their families.

Gugan Gulwan Youth Aboriginal Corporation

Hours: Monday to Friday 9:00am to 5:00pm

Address: Gratton Court, Waniassa (located behind the PCYC in Erindale)

Phone: 6296 8900

Gugan Gulwan is an Aboriginal youth centre providing a wide range of youth and family support programs.

Indigenous Support Services

Key Contact Numbers

Galambany Circle Sentencing Court – Coordinator - 6205 2762

Restorative Justice – Aboriginal Guidance Partner - 6207 3992

ACT Corrective Services – Aboriginal Client Support Officer - 6207 0888

Bimberri Youth Justice Centre – Aboriginal Family Engagement Officer - 6205 9051

After Hours Bail Support Service for young people – 1800 178 277

Aboriginal and Torres Strait Islander community bus service - 6205 0676

Intersex Human Rights Australia

Email: info@ihra.org.au

An independent support, education and policy development organisation, by and for people with intersex qualities or traits.

Kids Help Line

Phone: 1800 55 1800

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason. www.kidshelpline.com.au

Lifeline

Phone:  13 11 14

Lifeline is a a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.  www.lifeline.org.au

Mensline Australia

Phone: 1300 789 978

A national telephone support, information and referral service for men with family and relationship concerns

Menslink

Address: Unit 27, 27 Mulley St Holder

Phone: 6287 2226

Provides a range of support services to young men in Canberra.

Mental Health Triage Service & Crisis Assessment and Treatment Team

Phone: 1800 629 354 (24 hour service) or
(02) 6205 1065

If you need immediate support and assistance, please call Access Mental Health on 1800 629 354 or 02 6205 1065. Access Mental Health offer mental health services that are available 24 hours a day, 7 days a week. These services give you access to assessment and treatment services and offer advice and information on a range of mental health issues.  https://www.health.act.gov.au/services/mental-health

MindMap

Phone:  1800 862 111
ACT Youth Portal is a dedicated portal for children and young people (up to 25 years of age) to help navigate Canberra’s mental health system and to find the right service and support.

National Debt Helpline

Phone: 1800 007 007

The National Debt Helpline (NDH) is a not-for-profit service that helps people in Australia tackle their debt problems.

National Disability Abuse and Neglect Hotline

Phone: 1800 880 052

Email: hotline@workfocus.com

A free, independent and confidential service for report abuse and neglect of people with disability.

Prisoners Aid – Court Assistance and Referral Service

Address: ACT Magistrates Court, Knowles Pl, Canberra

Hours: Monday to Friday 9am to 12:30pm

Phone: 6257 4866

Prisoners Aid provides a Court Assistance and Referral Service (CARS) at the ACT Magistrates' Court offering support and a referral service to people charged with offences in the ACT Courts, along with their families.  Prisoners Aid does not provide legal advice.

Relationships Australia

Address: 15 Napier Close, Deakin

Phone: 6122 7100 or 1300 364 277

Relationship Australia provides a range of counselling, mediation and education services. Including relationship and family counselling, gambling counselling, specialist family violence counselling, post separation services, trauma support services, services for aboriginal and Torres Strait islander people, elder relationship services.

Salvation Army

Phone: 13 72 58

Provides assistance in a variety of ways including financial counselling, accommodation and homelessness support and food.

St Vincent de Paul Society

Phone: 131 812

Can provide assistance in a variety of ways including direct assistance, emergency housing and homelessness support, food, domestic and family violence.  For direct assistance contact

Victim Support ACT

Address: Level 2, 11 Moore Street, Canberra City

Hours: 9:00 – 4:30pm Monday to Friday

Phone: 1800 8222 72 or (02) 6205 2056

Victim Support ACT provides support and information for persons who have been a victim of crime in the ACT.

VOCAL Victims of Crime Assistance League ACT

Address: 1 Iluka Street Narrabundah

Phone: (02) 6295 9600

A volunteer organisation who provide practical assistance to victims of crime.

Winnunga Nimmityjah Aboriginal Health Service

Monday to Friday 9:00am to 4:30pm

Address: 63 Boolimba Crescent, Narrabundah

Phone: 6284 6222 or 1800 110 290 or 1800 120 859

Phone: 1300 422 567 (after hours assistance).

Winnunga provides a wide range of health services to Aboriginal and Torres Strait Islander people in the ACT.  Community transport to Winnunga is available by telephoning Winnunga.